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What to expect

The TLS/SSL certificate ordering and validation process

What happens after I place my certificate order?

TLS/SSL certificates verify identity and encrypt sensitive data, which is why all TLS/SSL certificates must be validated before they can be issued. After you place your order, our validation teams work quickly to confirm your identity in order to issue your certificate. Here’s how the process works:

Create your request (CSR)

Submit your request

Complete identity validation

Install your certificate

Check your installation

Set up Certificate Lifecycle Management

Renew before your certificate expires

When will your certificate be issued?

Your certificate is issued as soon as our validation team can validate the required details of your organization or domain. The amount of validation required varies depending on the level of certificate you purchased.

What details need to be verified?

EV Validation Shadow
  • Organization name, type, registration number & jurisdiction (where your business was incorporated), status
  • Operational history—how long has your organization been operating?
  • Registered agent (only applies if organization has one)
  • Address verification
  • Phone number confirmation
  • Organization blocklist check
  • Organization fraud check
  • Domain fraud check
  • Contact blocklist check
  • Confirmation of EV contact info, job title and employment via phone call
  • Malware checks for code signing certificates
  • EV subscriber agreement
  • Domain ownership
OV Validation Shadow
  • Organization registration and standing
  • Address and phone validation
  • Blocklist and embargo search
  • Malware review
  • Domain ownership
DV Validation Shadow
  • Verification of domain ownership
  • About

    GeoTrust is a globally-recognized provider of TLS/SSL certificates—now powered by DigiCert, the industry-leader in high-assurance website security. Our engineers work behind the scenes to ensure both your brand and your customers’ most sensitive personal information are protected. We provide affordable and flexible TLS/SSL certificates to a wide variety of businesses and organizations to reliably secure websites, servers and digital environments. GeoTrust customers also have access to DigiCert’s award-winning customer support available around the globe.

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