TLS/SSL Ordering Process

What to expect

The TLS/SSL certificate ordering and validation process

What happens after I place my certificate order?

TLS/SSL certificates verify identity and encrypt sensitive data, which is why all TLS/SSL certificates must be validated before they can be issued. After you place your order, our validation teams work quickly to confirm your identity in order to issue your certificate. Here’s how the process works:

Create your request (CSR)

Submit your request

Complete identity validation

Install your SSL certificate

Check your SSL installation (digicert.com/help)

Set up management control – to revoke, reissue, etc.

Renew before your certificate expires

When will your SSL certificate be issued?

Your TLS/SSL certificate is issued as soon as our validation team can validate the required details of your organization or domain. The amount of validation required varies depending on the level of certificate you purchased.

What details need to be verified?

Extended Validation (EV)
Organization Validation (OV)
Domain Validation (DV)

Organization name, type, registration number & jurisdiction (where your business was incorporated), status
Operational history—how long has your organization been operating?
Registered agent (only applies if organization has one)
Address verification
Phone number confirmation
Organization blocklist check
Organization fraud check
Domain fraud check
Contact blocklist check
Confirmation of EV contact info, job title and employment via phone call
Malware checks for code signing certificates
EV subscriber agreement
Domain ownership

Organization registration and standing
Address and phone validation
Blocklist and embargo search
Malware review
Domain ownership

Verification of domain ownership

About

GeoTrust is a globally-recognized provider of TLS/SSL certificates—now powered by DigiCert, the industry-leader in high-assurance website security. Our engineers work behind the scenes to ensure both your brand and your customers’ most sensitive personal information are protected. We provide affordable and flexible TLS/SSL certificates to a wide variety of businesses and organizations to reliably secure websites, servers and digital environments. GeoTrust customers also have access to DigiCert’s award-winning customer support available around the globe.

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